Order Processing
We ship all carefully packed orders from Los Angeles, California. Orders are processed within 2–3 business days after payment is confirmed.
You’ll receive a shipping confirmation email with tracking once your order is on the way.
If your order includes pre-order items, it will ship once everything is available. Estimated shipping time depends on the pre-order item and is listed on the product page.
If you’d like to receive in-stock items sooner, you may select split shipping at checkout (additional $9.95 shipping fee applies).
Shipping Options
U.S. (48 Contiguous States)
Economy Shipping (5-10 business days)
- $9.95 for orders under $119
- Free shipping on orders $119+
Express Shipping (1–2 business days)
- Rates calculated at checkout (based on weight)
Hawaii, Puerto Rico & U.S. Outlying Islands
Shipping rates are calculated at checkout based on weight.
Delivery time may vary depending on location.
Canada & Mexico
We ship via DHL or UPS.
Shipping rates are calculated at checkout.
Please note that duties and taxes (if applicable) are not included and will be collected by the carrier.
Store Pickup
Free store pickup is available at checkout.
Orders are typically ready within 1–2 business days.
You’ll receive an email when your order is ready.
Pickup Location
376 Lemon Creek Dr Suite E,
Walnut, CA 91789
Store Hours
Mon–Fri: 10am–5pm
Sun: 11am–3pm
Click here for directions and hours.
Local Delivery
Local delivery is available within 10 miles of our store.
- Orders placed before 2pm (store hours) → same-day delivery
- Orders placed after → next business day delivery
Tracking updates will be sent once your order is out for delivery.
*** Oversized and furniture items are not eligible for local delivery.
Oversized & Furniture Items
Some oversized or furniture items may require an additional shipping surcharge due to carrier handling and weight.
Shipping for these items will be calculated at checkout and may not qualify for free shipping.
Estimated surcharge (U.S. 48 states):
- Under 25 lbs → $9.95
- 25-50 lbs → $50
- 51-100 lbs → $100
- 101-200 lbs → $250
- 201 lbs+ → $350
Alaska, Hawaii & U.S. Territories:
- Rates calculated at checkout (based on weight)
Shipping Carriers & Tracking
We ship using USPS, UPS, or FedEx — whichever provides the best service for your order.
All orders include tracking. You’ll receive tracking information via email once your order ships.
A Few Things to Note
- Please double-check your shipping address before placing your order
- We are not responsible for packages delivered to incorrect addresses
- We are not responsible for lost or stolen packages after delivery confirmation
- We reserve the right to cancel or adjust orders due to inventory or pricing errors (you will be notified via email)
For international orders, customers are responsible for communicating with the carrier to complete customs clearance.
If a package is returned due to incomplete customs clearance, a 15% restocking fee may apply, and shipping fees are non-refundable.
Returns & Exchanges
If something doesn’t feel right, we’re here to help.
We accept returns on most items within 14 days of delivery (excluding final sale items).
If your order arrives damaged or incorrect, please email us within 7 days at info@yobabyshop.com with your order number and photos.
For full details, please visit our Returns & Exchanges page
💬 Need Help?
If you have any questions about your order or shipping, feel free to reach out anytime:
💛 From Us to You
We know every order carries a little piece of home — a book, a lunch box, something meaningful for your child.
We’ll always do our best to make sure it arrives safely and smoothly.
If you ever need anything, we’re here.
